Skip to content

Connect with User Groups

One of the key themes to come out of the workshops was that it should be easier for User Groups to contact each other.

Following discussion and recommendation from the workshops, we intend to list all User Groups on our website, along with a contact email in order that you can be contacted by other groups, or members of the public wishing to join.

Our suggestion would be to use a generic address (something similar to CityRailUserGroup@hotmail.co.uk) so that your name is not displayed. It also allows the possibility of giving access to more than one member of your group, so that any correspondence can be regularly checked and shared with your group more easily, without burdening one person.

Please can you contact usergroups@transportfocus.org.uk to confirm you are happy to use the email address we currently hold for you, or provide a new one which we can use on the site.

Related content

Latest news

Compensation for delays of 15 minutes – Transport Focus responds

Find out more
Latest publication

Improving stations: improving passenger satisfaction

Find out more
Latest post

Rail passengers, ‘Delay Repay’ and improved compensation

Find out more