Skip to content

Blog

Bag magic – makes them disappear

Colleague of mine used the Bag Magic service that Virgin offers, to help with luggage on her way to the conference and Board meeting in…

Buses to and from Oxford Parkway

New 500 bus looks good and adds to choice GoAhead has put on a new bus between Oxford city centre and the new Chiltern Railways…

Standing at bus stop in the rain…

Quite helpful to be reminded about the experience of bus travel for some users…. standing at a bus stop in the rain with no shelter,…

One for the good deed feed?

On Sunday friends of a colleague found out their flight to Gatwick was cancelled. The replacement flight yesterday would have taken them to Liverpool in…

A nation of road users

Who thought you would read a blog from me about handbags? But believe it or not you aren’t going mad… Anya Hindmarch’s latest…

Which way should a bus stop face?

Interesting story from Glasgow last month – bus passengers are complaining about new bus stops which have seats which face away from the…

Next day delivery?

Wanting to understand more about the user experience of the Strategic Road Network, we have been getting out and about. Now visited DHL, Sainsbury’s and…

Driving over the Pennines and back

As part of our getting to know the Strategic Road Network tour, Guy Dangerfield and I ventured over the Pennines on the M62,…

Season tickets stuck in the dark ages

With many more people working flexibly these days, season tickets on rail need to start reflecting this change. Those working part time, or some days…