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How reliable is my train?

How reliable is my train? The rail industry has launched an app to answer that question. Independent watchdog Transport Focus welcomed the move.

Tell us your story by using our new app

Transport Focus has launched a new travel diary app to help passengers tell us about their experiences of using Govia Thameslink Rail services during the…

Rail passengers feeling the strain

Latest rail passenger satisfaction figures from independent watchdog Transport Focus are out today. Anthony Smith, chief executive, says: “Many passengers are feeling the strain. As…

GTR changes its ticket office proposals

Govia Thameslink Railway (GTR) has altered its plans to change how ticket offices will be staffed at over 80 of its Great Northern, Thameslink and…