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Transport User Voice – October 2016 – Coming soon

We have a number of research reports due out in the coming months.

Smart ticketing on buses in Brighton & Hove

What people think about the introduction of smart ticketing on buses run by two small operators in Brighton – published later this month (October).

Transport for the North

Ensuring passengers’ views are fully understood and incorporated, when new ticketing systems are being designed – published later this month (October).

Contactless payment for public transport

Looking at how people feel about using contactless cards to travel on public transport across England – published later this month (October).

Incidents and roadworks – the road user perspective

See item here for more – this research will be published in November.


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  • Train
  • Coach
  • Tram
  • Bus
  • Road users
  • Road use – business travel
  • Disruption
  • Road use – leisure
  • Road user experience
  • Road use – good vehicles
  • Fares and ticketing
  • Road use – commuting
  • Passenger experience


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